It’s safe to get care during COVID-19


As we’ve learned more about COVID-19, we’ve changed the way we interact with others. We’ve been staying home to help keep ourselves and our loved ones safe. We’ve become more cautious. But even if you’re nervous or anxious about visiting your doctor’s office, it’s important to get the care you need.

In most cases, your doctor’s office is the best place to seek care first. If you have a medical emergency, don’t wait. Please call 911 or go to the nearest emergency room right away.

Telehealth is a great option for getting care while keeping you and your care team safe. As a Sharp Direct Advantage® member, you can use certain telehealth services to receive care from your primary care physician. Simply call your doctor’s office when scheduling your appointment and request telehealth services.

  • Tip: When making a telehealth appointment, be sure to ask what types of technology are available, what you can expect during the visit, and what you can do ahead of time to make sure it goes smoothly.

Visit to learn more about telehealth services. If you have questions about safety precautions for in-person appointments, please visit your plan medical group’s website or call your primary care physician’s office to find out how they’re protecting patients, visitors and caregivers.


Sharp Direct Advantage is offered by Sharp Health Plan. Sharp Health Plan is an HMO with a Medicare contract. Enrollment with Sharp Health Plan depends on contract renewal. Read the full disclaimer.

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Page Last Updated: 3/22/2022
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