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We want to make it easy and simple for you to get the care you need. Here's some helpful information to guide you to the right care at the right time.
Not sure if a particular treatment or service is covered? Your Member Handbook puts this information at your fingertips. Log in to SharpConnect and select "Benefits & Eligibility." If you would like a copy mailed to you, call Customer Care at 1-855-562-8853.
Your primary care physician or PCP is your main point-of-contact for all of your healthcare needs. He or she will handle your care, coordinate any treatments, refer you to a specialist, if you need one, and more. You can contact your PCP’s office 24 hours a day. If your PCP is not available, you will receive a return call within 30 minutes. You can find your doctor listed on your member ID card or by logging in to SharpConnect.
Need to find a new doctor? Use our helpful doctor search tool or download a provider directory for your network.
You can talk to a nurse about health concerns anytime you need to. During normal business hours, call your primary care physician's office to talk to a nurse. After hours, you have access to specially-trained nurses via Sharp Nurse Connection®.
Call 1-800-767-4277 from 5 p.m. – 8 a.m., Monday to Friday, and 24 hours on weekends.
With 13 hospitals throughout the San Diego and Southern Riverside counties, we’ve made it convenient for you to get quality care without having to go too far from home. Find the hospital associated with your specific doctor or plan medical group.
When you're looking for convenient treatment for a minor illness or injury, you can visit MinuteClinic®. These are walk-in medical clinics located inside select CVS Pharmacy® stores nationwide. Sharp Direct Advantage Medicare members will pay their urgent care copay.
We provide free interpreter and translation services for all members. For assistance, call Customer Care at 1-855-562-8853 and let us know your preferred language when you call. We’re glad to help.
Medical issues can happen at any time. No matter where you are, your plan will cover urgent and ER care. But there are facts you need to know when you're seeking non-emergency care. Find out how to get care when you're outside of the Sharp Health Plan coverage area.
We want you to have great quality eye care, so we've partnered with Vision Service Plan (VSP) to provide flexible, high-quality eye care services to members.
Sharp Direct Advantage is offered by Sharp Health Plan. Sharp Health Plan is an HMO with a Medicare contract. Enrollment with Sharp Health Plan depends on contract renewal. Read the full disclaimer.