Video and phone visits

Get the care you need from wherever you are.

We partner with our medical groups to make getting telehealth services easy.

Here’s how to schedule a virtual visit with your primary care physician.


Check your plan medical group.

Your plan medical group is listed on your member ID card and in your online account.

Sharp Health Plan - Sharp Direct Advantage member ID card

See what your plan medical group offers for virtual visits.

In most cases it’s best to contact your primary care physician’s office directly to ask. Keep in mind they might call it “telehealth,” “telemedicine” or the name of a virtual service.

Sharp Rees-Stealy Medical Group

A video or phone visit may be right for you if you have a medical concern or require a follow-up appointment, and you’d like to save a trip to the doctor’s office.

Video visits with Sharp Rees-Stealy

Sharp Community Medical Group

Call your doctor's office to schedule a video or phone visit. You will need a video-enabled computer or mobile device for video visits.

Video visits with Sharp Community

SCMG Palomar Health Medical Group

Call your doctor’s office and schedule a virtual visit as you would for an in-person appointment.

Virtual visits with SCMG Palomar Health

SCMG Graybill North Coastal

Meet with your doctor by phone or video through a secure, encrypted and HIPAA-compliant service called You can join your appointment from any location using your smartphone, laptop or other smart device.

Telehealth with SCMG Graybill North Coastal

SCMG Inland North Medical Group

Contact your doctor’s office directly to see if video or phone visits are available.

Greater Tri-Cities IPA

Contact your doctor’s office directly to see if video or phone visits are available.


How much does a virtual visit cost?

What you pay out of pocket for telehealth services will vary depending on your benefit plan. But it won’t cost more than what you pay for an in-office visit.

More ways to get virtual care

Virtual visits may be available for certain follow-up visits and behavioral health care services. Virtual urgent care is also available for members with Sharp Rees-Stealy Medical Group and Sharp Community Medical Group.

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Sharp Direct Advantage is offered by Sharp Health Plan. Sharp Health Plan is an HMO with a Medicare contract. Enrollment with Sharp Health Plan depends on contract renewal. Read the full disclaimer.

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Page Last Updated: 1/23/2024
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