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We partner with our medical groups to make getting telehealth services easy.
Here’s how to schedule a virtual visit with your primary care physician.
Your plan medical group is listed on your member ID card and in your online account.
In most cases it’s best to contact your primary care physician’s office directly to ask. Keep in mind they might call it “telehealth,” “telemedicine” or the name of a virtual service.
A video or phone visit may be right for you if you have a medical concern or require a follow-up appointment, and you’d like to save a trip to the doctor’s office.
Call your doctor's office to schedule a video or phone visit. You will need a video-enabled computer or mobile device for video visits.
Call your doctor’s office and schedule a virtual visit as you would for an in-person appointment.
Meet with your doctor by phone or video through a secure, encrypted and HIPAA-compliant service called Doxy.me. You can join your appointment from any location using your smartphone, laptop or other smart device.
Contact your doctor’s office directly to see if video or phone visits are available.
What you pay out of pocket for telehealth services will vary depending on your benefit plan. But it won’t cost more than what you pay for an in-office visit.
Virtual visits may be available for certain follow-up visits and behavioral health care services. Virtual urgent care is also available for members with Sharp Rees-Stealy Medical Group and Sharp Community Medical Group.
Need to prepare for your next video or phone visit? Follow our tips and make the most out of your appointment.
Find out the difference between urgent care and emergency care. Plus, learn your urgent care options when you’re vs. away.
Sharp Direct Advantage is offered by Sharp Health Plan. Sharp Health Plan is an HMO with a Medicare contract. Enrollment with Sharp Health Plan depends on contract renewal. Read the full disclaimer.
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