How to appoint a representative

If you want someone else to file your organization determination, coverage determination, appeal or grievance on your behalf, you must send us an Appointment of Representative Form or a legal document showing that you have chosen someone other than yourself to file for you and that this person has your permission to see all information including medical records about the appeal and/or grievance.

You may appoint any individual, including an attorney, to act as your representative to help you. A representative may be appointed at any time during the organization determination, coverage determination, appeal or grievance process. The person making the appointment and the individual accepting the appointment must either complete an appointment of representative form or provide the same requested information in another written format. If the form is not used, the written request must contain all of the elements. The appointment of a representative is valid for one year from the date it is signed by both you and the appointed individual.


Learn about grievances, appeals, and exceptions filed with Sharp Advantage

You may obtain an aggregate number of grievances, appeals, and exceptions filed with Sharp Health Plan by calling a Sharp Direct Advantage licensed Sales Representative at 1-855-562-8853 (TTY users should call 711). We are open from October 1 to February 14: 7 days per week 8 a.m. to 8 p.m. From February 15 to September 30: Monday through Friday, 8 a.m. to 8 p.m. and on weekends and holidays, your call will be handled by our voicemail system. A Sharp Direct Advantage Specialist will return your phone call the next business day.


Sharp Direct Advantage is offered by Sharp Health Plan. Sharp Direct Advantage is an HMO plan with a Medicare contract. Enrollment in Sharp Direct Advantage depends on contract renewal. Read the full disclaimer.

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Page Last Updated: 1/23/2018
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