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Our supplemental over-the-counter allowance benefit, or OTC benefit, can help pay for health items that aren’t covered as a medical or pharmacy expense under your plan. Shop for products like pain relievers, cold medications, first aid supplies,
dental care and more.
The OTC benefit works differently based on your plan:
Use the individual over-the-counter item catalog to look up eligible items and review step-by-step instructions.
In stores: Find a participating store nearby at mybenefitscenter.com. Check eligible items by reviewing the individual OTC catalog or by scanning products
in the store with the app. To use the “scan product” feature in the app, download the OTC Network app from the App Store or Google Play Store before you head out. Read important details about in-store shopping.
Online: Access mybenefitscenter.com with your Advantage Card number. Go to “Locations” and select “CVS Home Delivery.” You’ll
be redirected to the CVS online order page. Add items to your basket, then select “Checkout” when you’re finished.
By phone: Browse the individual OTC catalog first. When you have your order ready, call 1‑855‑788‑3466 (TTY: 711) on weekdays from 9 am to 8 pm, Pacific time.
Use the group over-the-counter item catalog to look up eligible items and review step-by-step instructions.
In stores: Shop eligible products in the group OTC catalog, shown with a blue label at participating
CVS Pharmacy stores. You can also download the OTC Health Solutions app from the App
Store or Google Play
Store, then scan an item’s label and check if it’s eligible. After you finish shopping, go to any checkout register and show your Sharp Direct Advantage member ID card. Read important details about in-store shopping.
Online: First, create an OTCHS account with your unique email address
. Sign in to
cvs.com/otchs/sharp once you have your account. To order online:
Your order will arrive in 7-14 days. You’ll receive an email with tracking information to confirm your order is placed, when your order has shipped and another email to confirm when your order has been delivered. If an item in our order is out of
stock, you will receive an email notification.
By phone: Browse the group OTC catalog first. Then call OTC Health Solutions at 1-888-628-2770 (TTY: 711) and place an order over the phone. They’re available on weekdays from 9 am to 8 pm, Pacific time.
Sharp Direct Advantage is offered by Sharp Health Plan. Sharp Health Plan is an HMO with a Medicare contract. Enrollment with Sharp Health Plan depends on contract renewal. Read the full disclaimer.
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