Interoperability and prior authorization

Prior authorization metrics for medical items and services (excluding drugs)

To comply with the CMS Interoperability and Prior Authorization final rule, Sharp Health Plan is required to annually report aggregated prior authorization metrics on our website. Specifically, this includes a list of all medical items and services (excluding drugs) that require prior authorization, as well as data on prior authorization requests for those items and services (e.g., approvals, denials, etc.) over the previous calendar year. Publicly reporting these metrics promotes transparency and accountability, helps patients understand prior authorization processes, and enables providers to evaluate payer performance. In addition, metrics can be used to compare plans, programs, and payers. For questions on the data below, contact: Customer Care Monday to Friday, 8 am to 6 pm at 1-800-359-2002.

Reporting Period: 2025

Sharp Health Plan Medicare Prior Authorization 2025 Metrics

Standard prior authorization requests

 How many times this happenedOut of total requestsPercentage
Request approved68469798%
Request denied136972%
Request approved only after time for review was extendedNo authorizations were extended697No authorizations were extended
Request approved only after appeal010%

Expedited prior authorization requests

 How many times this happenedOut of total requestsPercentage
Request approved374092%
Request denied3408%
Request approved only after time for review was extendedNo authorizations were extended40No authorizations were extended
Request approved only after appeal020%

Time between receiving a prior authorization request and sending a decision

 Mean (Average) TimeMedian (Middle) Time
Standard Prior Authorization Requests1 day1 day
Expedited Prior Authorization Requests22 hours7 hours
Medical items and services for which we require prior authorization (excluding drugs)

Sharp Direct Advantage is offered by Sharp Health Plan. Sharp Health Plan is an HMO with a Medicare contract. Enrollment with Sharp Health Plan depends on contract renewal. Read the full disclaimer.

H5386_2026_Medicare Website_Rev2

Page Last Updated: 3/30/2026
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