The delivery of health care has changed during the COVID-19 pandemic, and telehealth is a great way for you to stay connected with your doctor while keeping you and your care team safe.
Get the care you need from wherever you are
Telehealth services include talking to your doctor live over the phone, computer, tablet or video technology. As a Sharp Direct Advantage member, you can use certain telehealth services to receive care from your primary care physician. Simply call your
doctor’s office when scheduling your appointment and request telehealth services.
More ways to say “telehealth”
- Over-the-phone medical advice
- Video and phone visits
- Virtual visits
TIP: Ask what types of technology are available when scheduling an appointment via telehealth. Whether you’re new to telehealth or have used it for years, it’s always a good idea to ask your doctor’s office to go over
what you can expect during your telehealth visit, and what you can do ahead of time to make sure it goes smoothly.
Covered physician telehealth services
Refer to your Member Handbook, also called your Evidence of Coverage. There are two easy ways to access your Member Handbook: