More ways to access non‑emergency care

High-quality care is always within reach.

Illnesses and accidents can happen at any time. That’s why we offer convenient ways for you to get the care you need. Find out how to access care when it isn’t an emergency.

• Primary care visits

  It’s best to start with your primary care physician (PCP) as they may offer same-day, next-day or after-hours appointments including weekend and evening visits. Many providers also offer video and phone visits, also known as telehealth, which can save you a trip to the doctor’s office. Some plan medical groups offer telehealth services for certain medical conditions, and for certain follow-up appointments.

• TIP: Telehealth is also available for behavioral health appointments, with no referral necessary from your PCP in most cases, and when getting care in network.

• Urgent care

  Urgent care centers treat a wide variety of illnesses and injuries. They are a good option for same-day care. Members must go to an urgent care center within their plan medical group.

• TIP: Sharp Community and Sharp Rees-Stealy medical groups now offer virtual urgent care. If you need to go in, you can make an appointment online. Members with Sharp Rees-Stealy can also check urgent care center wait times online.

• MinuteClinic^®

  MinuteClinic offers convenient access to basic care from nurse practitioners and physician assistants. Available seven days a week, including evenings, you can use CVS’ clinic locator to find a location near you.

• After-Hours Nurse Advice

  If it’s after hours or the weekend and you need medical advice, you can call Sharp Nurse Connection^® to talk about your illness or injury with a registered nurse. Members can call  1-855-562-8853 from 5 pm – 8 am, Monday to Friday and 24 hours on weekends. 

• Emergency Travel Services

  When traveling 100 miles or more away from home or in another country, our emergency travel services partner connects you to doctors, hospitals, pharmacies and other health care services. We also offer prescription assistance, referrals for interpretation and legal services, pre-trip information, as well as assistance with lost luggage, documents and personal belongings.

Sharp Direct Advantage is offered by Sharp Health Plan. Sharp Health Plan is an HMO with a Medicare contract. Enrollment with Sharp Health Plan depends on contract renewal. Read the full disclaimer.

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