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Your primary care physician

Your primary care physician or PCP is the doctor who is most familiar with your health history and who coordinates your health care. Your PCP provides the appropriate services or referrals to other plan providers. The Sharp Direct Advantage network has several plan medical groups from which you can choose your PCP. You have access to hospitals, specialty care and urgent care centers from the providers affiliated with your plan medical group.

Your member ID card

3 simple ways to partner with your PCP

Your PCP is your partner in health. Here are three things you can do to help them provide you with the best care possible.

1

Tell your PCP about your health history.

Also let them know of any current treatments, medical conditions or other doctors who are treating you.

2

If you've never seen your PCP, call their office and make an appointment for an initial visit.

Talk to your PCP’s office and they will direct you appropriately.

3

Know that you can contact your PCP’s office 24 hours a day.

If your PCP isn't available or you make a call after regular office hours, a message will be taken and you will receive a return call within 30 minutes.

If you're unable to reach your PCP’s office, please contact us. On evenings and weekends, you can select the option to speak with a nurse through Sharp Nurse Connection® for immediate medical advice.

 

5 things to bring to your first appointment

  • Your Sharp Direct Advantage member ID card
  • Any medical records you have
  • A list of medications you are taking
  • If you've completed your Wellness Assessment, bring your results
  • A list of questions you’d like to ask your doctor — don’t be shy!
 

Want to change your PCP? It's as easy as 1-2-3

1

Click

Finding a new PCP is only a click away. Go to Find a doctor for a listing of doctors in your plan medical group.

2

Search

Filter your search by plan medical group, specialty, plan network, language preference, gender, location or last name. PCPs usually specialize in family practice, internal medicine or general practice.

3

Choose

Once you choose your new PCP, log in to Sharp Connect, or call Customer Care at 1‑855‑562‑8853 to make the change. In most cases, the change will be effective the first day of the following month.

Your Health Risk Questionnaire from Medicare

When you first enroll in Sharp Direct Advantage, and every year after, Medicare requires that we send you a health risk questionnaire. The questionnaire asks about different areas of your physical and mental well-being. Your answers are confidential and are shared only with your PCP and members of your care team as needed, to help them manage your health care needs.

Fill out the questionnaire form that we send you in the mail (within 10 days after you enroll) — or take the questionnaire online.

TAKE QUESTIONNAIRE

Sharp Direct Advantage is offered by Sharp Health Plan. Sharp Health Plan is an HMO with a Medicare contract. Enrollment with Sharp Health Plan depends on contract renewal. Read the full disclaimer.

H5386_2023 Medicare Website_Rev13

Page Last Updated: 3/23/2023
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