Quality and Medicare star ratings

The Sharp Direct Advantage network takes an overall comprehensive approach to health care by providing care in a compassionate manner — taking into consideration the needs of the member, medical need as supported by the physician and other providers, as well as the Sharp Direct Advantage Customer Care team. Let us tell you more about what Sharp Direct Advantage is doing to ensure our members have quality health care available to them.

Quality health care

The Sharp Direct Advantage network and its providers participate in a variety of national quality measurement programs to determine plan performance and measure the health improvement of our members. These programs include, but are not limited to:

• Consumer Assessment of Healthcare Providers and Systems (CAHPS)
• Healthcare Effectiveness Data and Information Set (HEDIS)
• Health Outcomes Survey (HOS)
• National Committee for Quality Assurance (NCQA) Accreditation
• Medicare Star Ratings

Star ratings explained

Medicare uses information from member satisfaction surveys and health care providers to give overall performance star ratings to plans. A plan can get a rating between 1 and 5 stars. A 5-star rating is considered excellent. These ratings can help you compare plans based on quality and performance.

• 2021 Medicare star ratings flyer
• 2021 Medicare star ratings flyer (Spanish)
• 2020 Medicare star ratings flyer
• 2020 Medicare star ratings flyer (Spanish)

Sharp Direct Advantage is offered by Sharp Health Plan. Sharp Health Plan is an HMO with a Medicare contract. Enrollment with Sharp Health Plan depends on contract renewal. Read the full disclaimer.

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