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Have questions?

Visit us

Message about in-office visits

At this time, the Sharp Health Plan office is not open to visitors due to coronavirus (COVID-19) restrictions. Thank you for your understanding as we work to ensure everyone remains healthy and safe.

Call us

Call us

You can call us 8 am to 8 pm. We are available 7 days a week from October to March, and Monday through Friday from April to September. These hours may change during holidays — see below.

Toll-free
1-855-562-8853

TTY/TDD: 711

Our offices are closed on the following holidays in 2021:

Closure dateHoliday
Jan. 1New Year’s Day
Jan. 18Martin Luther King Jr. Day
May 31Memorial Day
July 5Independence Day (observed)
Sept. 6Labor Day
Nov. 25Thanksgiving
Dec. 24Christmas (observed)
Email us

Email us

You can send us an email at customer.service@sharp.com and we will get back to you.

  

Visit our FAQ and get your questions answered.


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Speak with a nurse

If you have a health question or concern after regular business hours, you can talk to a nurse through our after-hours nurse line.

Call Sharp Nurse Connection® at 1-855-562-8853 from 5 pm to 8 am, Monday through Friday, and 24 hours a day on weekends.

During the COVID-19 outbreak, there may be times when our after-hours nurse advice line directs you to your primary care physician's office for any medical questions or concerns. This is to ensure the quickest and best care possible when they’re experiencing high call volumes.

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Get language assistance

Get the interpretation services you need for clear communication. You may request an interpreter by calling us at least three days before a scheduled appointment at 1-855-562-8853 and letting us know your preferred language.
  

Sharp Direct Advantage is offered by Sharp Health Plan. Sharp Health Plan is an HMO with a Medicare contract. Enrollment with Sharp Health Plan depends on contract renewal. Read the full disclaimer.

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Page Last Updated: 1/07/2021
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