Contact Sharp Direct Advantage Medicare - Sharp Health Plan San Diego

Have questions?

Message about in-office visits

Due to COVID-19 restrictions, the Sharp Health Plan office is not open to visitors at this time. Thank you for your understanding as we work to ensure everyone remains healthy and safe.

Call us

You can call us 8 am to 8 pm. We are available 7 days a week from October to March, and Monday through Friday from April to September. These hours may change during holidays — see below.

Toll-free
1-855-562-8853

TTY/TDD: 711

Our offices are closed on the following holidays in 2021:

Closure date	Holiday
Jan. 1	New Year’s Day
Jan. 18	Martin Luther King Jr. Day
May 31	Memorial Day
July 5	Independence Day (observed)
Sept. 6	Labor Day
Nov. 25	Thanksgiving
Dec. 24	Christmas (observed)

Email us

You can send us an email at customer.service@sharp.com and we will get back to you.

Visit our FAQ and get your questions answered.

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Speak with a nurse

If you have a health question or concern after regular business hours, you can talk to a nurse through our after-hours nurse line.

Call Sharp Nurse Connection^® at 1-855-562-8853 from 5 pm to 8 am, Monday through Friday, and 24 hours a day on weekends.

Get language assistance

Get the interpretation services you need for clear communication. You may request an interpreter by calling us at least three days before a scheduled appointment at 1-855-562-8853 and letting us know your preferred language.

Sharp Direct Advantage is offered by Sharp Health Plan. Sharp Health Plan is an HMO with a Medicare contract. Enrollment with Sharp Health Plan depends on contract renewal. Read the full disclaimer.

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Page Last Updated: 3/24/2021

April – September:	Mon. – Fri.
October – March:	7 days a week

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