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For Sharp Direct Advantage Gold Card and Platinum Card plans:
Call 1-855-562-8853 (TTY 711)
Hours of operation: Oct. 1 – Feb. 14 from 8 a.m. to 8 p.m. Pacific Time, 7 days a week; Feb. 15 – Sept. 30 from 8 a.m. to 8 p.m. Pacific Time, Monday through Friday. Calling after hours will direct you to our voicemail system and a Customer Care representative will return your call the next business day.
You can visit us in person at or mail your enrollment form to the following address:
Sharp Health Plan8520 Tech Way, Suite 201San Diego, CA 92123
For former Sharp HealthCare employees and City of San Diego retirees:
Call 1-855-820-2112 (TTY 711)
Hours of operation: Monday through Friday, 8 a.m. to 6 p.m. Customer Care also has free language interpreter services available for non-English speakers. Please contact Sharp Advantage if you need information in another format.
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Get the interpretation services you need for clear communication. You may request an interpreter by calling us at least three days before a scheduled appointment at 1.855.562.8853.
You may talk to a nurse about your health anytime. During business hours, call your doctor's office. After hours, call Sharp Nurse Connection at 1.800.767.4277 from 5 p.m. – 8 a.m., Monday to Friday, and 24 hours on weekends.
Sharp Direct Advantage is offered by Sharp Health Plan. Sharp Direct Advantage is an HMO plan with a Medicare contract. Enrollment in Sharp Direct Advantage depends on contract renewal. Read the full disclaimer.
H5386_2018 Website Rev1 Approved 1/29/2018