More ways to access non‑emergency care

High-quality care is always within reach.

  

Illnesses and accidents can happen at any time. That’s why we offer convenient ways for you to get the care you need. Find out how to access care when it isn’t an emergency.

  • Primary care visits

    It’s best to start with your primary care physician as they may offer same-day, next-day or after-hours appointments. Contact their office to determine the best way to receive care. Their phone number is listed on the front of your Sharp Health Plan member ID card.
  • Video and phone visits

    Many providers offer video and phone visits, also known as telehealth, which can save you a trip to the doctor’s office. Some plan medical groups offer telehealth services for certain medical conditions, and for certain follow-up appointments. Telehealth is also available for behavioral health appointments within our network, with no referral necessary from your primary care physician in most cases.
  • After-Hours Nurse Advice

    If it’s after hours or the weekend and you need medical advice, you can call Sharp Nurse Connection® to talk about your illness or injury with a registered nurse. Members can call  1-855-562-8853 from 5 pm – 8 am, Monday to Friday and 24 hours on weekends. 
  • Emergency Travel Services

    When traveling 100 miles or more away from home or in another country, our emergency travel services partner connects you to doctors, hospitals, pharmacies and other health care services. We also offer prescription assistance, referrals for interpretation and legal services, pre-trip information, as well as assistance with lost luggage, documents and personal belongings.
  
Rated 4.5 out of 5 stars by Medicare

Every year, Medicare evaluates plans based on a 5-star rating system.

U.S. News & World Report: Best Insurance Companies for Medicare Advantage in California

U.S. News & World Report, “Best Insurance Companies for Medicare Advantage in California 2023,” 10/17/2022.

Sharp Direct Advantage is offered by Sharp Health Plan. Sharp Health Plan is an HMO with a Medicare contract. Enrollment with Sharp Health Plan depends on contract renewal. Read the full disclaimer.

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Page Last Updated: 4/10/2023
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