COVID-19: Resource center

What you need to know about COVID-19.

We’re here to help our members

We are committed to keeping you informed about how to take care of yourself and your loved ones. Get benefit information, preventive care tips and access to reliable sources for real-time information.

Vaccinations

The vaccine is covered at $0 under your preventive care benefits.

Visit our FAQ to find out more about the vaccine and your coverage.

TIP: MyTurn will ask you to select an appointment type. Please select COVID-19.

Members must access flu vaccines as directed by their Plan Medical Group or they may be billed. Learn where to get a flu shot here →

Learn more about COVID-19 vaccines →

Testing & treatment

$0 copays for COVID-19 testing and treatment. The cost for at-home tests can be submitted for reimbursement.

There are no copays for medically necessary COVID-19 testing. As a Medicare enrollee, you have several options for getting free at-home tests. You can order free tests at COVIDtests.gov. You can also get free at-home tests over-the-counter at participating pharmacies. And, if needed, you can submit proof of purchase for FDA approved at-home COVID-19 diagnostic tests for reimbursement beginning January 15, 2022.


Find a pharmacy that offers free over-the-counter tests ➜

Learn more about at-home test reimbursement through Sharp Health Plan ➜

Download member reimbursement form here ➜

Learn more about the Test to Treat Program ➜

Are you feeling ill?

Take the CDC symptom checker to help you make decisions and seek appropriate care.

Your plan medical group

It’s safe to get the care you need, virtually and in person. Visit your plan medical group's website to find out how they’re protecting patients, visitors and caregivers during this time.

  

Your prescriptions

We have temporarily relaxed early refill limits on many maintenance medications. You can get early refills of up to a 90-day supply at in-network pharmacies. This option is available to members one time for each medication.

Telehealth

Get same-day care

We’re here to help you get the care you need. Here are helpful resources for getting care quickly. Remember, you should always contact your primary care physician (PCP) first about telehealth services, as well as COVID-19 testing and treatment.

Nurse advice line

Talk to a registered nurse after hours and on weekends at 1-855-562-8853. You may be directed to your PCP. This is to ensure the quickest and best care possible when the nurse advice line is experiencing high call volumes.

Video and phone visits

Telehealth visits are a covered benefit for members, if your doctor provides this service. Your copay will vary depending on your plan, but should be no more than the copay for an in-office visit.

LEARN MORE
  

MinuteClinic

The health care professionals at MinuteClinic® can help evaluate symptoms and come up with a treatment plan. Most services will require you to pay the amount equal to your copayment for an office visit to your PCP.

The flu shot is more important than ever this season.

Pandemic or not, every eligible person should receive the seasonal flu vaccine each year. Sharp Health Plan covers the flu vaccine as a preventive care service, at no additional cost.

Call 2-1-1

Call 2-1-1

Get your local questions answered 24/7 by 2-1-1 San Diego, our region’s trusted source for community services. You’ll find resources and crisis hotlines for housing and shelterfood assistanceemotional support and more.

This video helps explain what COVID-19 is, how it spreads, and what to do if you are feeling sick or are worried about exposure.
 

Watch this video from PsychHub for ways to cope with the anxiety and uncertainty caused by the COVID-19 pandemic.
 

Testing is crucial to guiding our next steps in the fight against COVID-19, but do you know the difference between all the tests available?
 

If you or someone you know has lost their job, watch this video for coping strategies that can help support mental health.
 

  
How to stay healthy

How to stay healthy

Find helpful information about COVID-19 from our partner, Healthwise®. Learn how to stay healthy and what to do if you feel ill.

Video and phone visits

If you have a medical concern or need a follow-up appointment, a video or phone visit1 might be the ideal option.

SCHEDULE A TELEHEALTH VISIT ➜

Behavioral health

If you’re feeling anxious, depressed or overwhelmed, we’re here for you. It’s important to address these feelings to take good care of yourself. We offer several options, so you can get the support you need.

LEARN MORE ➜

Visit the news center

Get the latest updates on coronavirus (COVID-19) from Sharp Health Plan and Sharp HealthCare.

TAKE ME THERE ➜

California Aging & Adult Info Line

The Aging and Adult Info Line can connect you to your local Area Agency on Aging, which coordinates a wide array of services at the community level to seniors and adults with disabilities. Visit aging.ca.gov or call 1-800-510-2020.

Helpful resources and phone numbers

Here are some important resources to help you or your loved ones to stay home, stay healthy, and stay connected during California’s stay-at-home order.

  • The Friendship Line, offered by the Institute of Aging, is for older adults who are feeling lonely or in crisis. Call 1-888-670-1360 — 24 hours a day, 7 days a week.
  • For wellness checks or to report abuse, neglect or exploitation, call Adult Protective Services at 1-833-401-0832 — available 24/7.
  • The Alzheimer’s Helpline is free to the public and available 24 hours a day. Call 1-800-272-3900.
Feeling Good & Staying Connected

Activity guide and planner

Download “Feeling Good & Staying Connected,” a new guide and weekly planner that can help you connect with loved ones and discover ways to feel calm and positive.

AARP Fraud Watch Network

Protect yourself from scams

AARP provides the Fraud Watch Network Helpline, for both members and non-members, who've been targeted or fallen victim to a scam.  Call 1-877-908-3360.

Find out more

Helpful self-checkers

You can use these interactive tools by the Centers of Disease Control and Prevention (CDC) and Sharp HealthCare to see if you are at risk.

Seminars at Sharp Health Plan

All in-person events have been canceled until further notice. However, our Medicare seminars are now being held online. You can view the schedule and sign up below.

Helpful shareables

Cold, flu or COVID-19?

Cold, flu or COVID-19?

COVID-19 can have symptoms similar to a cold or flu. Use this chart to learn the differences.

Stop the spread of germs

Stop the spread of germs

Help prevent the spread of respiratory diseases like COVID-19.

Symptoms of COVID-19

Symptoms of COVID-19

Patients with COVID-19 have experienced mild to severe respiratory illness.

Protect yourself against cyber scams

Cyber criminals are finding new ways to defraud people online as we face the coronavirus and COVID-19. Be sure to protect yourself.

1 Select doctors offer this service.

Sharp Direct Advantage is offered by Sharp Health Plan. Sharp Health Plan is an HMO with a Medicare contract. Enrollment with Sharp Health Plan depends on contract renewal. Read the full disclaimer.

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